Privacy Policy

Fidelity Fortune Management Company Online Privacy Policy

Introduction

At Fidelity Fortune and Management Company Limited (“we,” “our,” or “us”), we prioritize the privacy and security of our visitors, customers, and employees. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

The types of personal information we collect, and the reasons for its collection, will be made clear at the point of collection.
Information You Provide Directly:
When you contact us, apply for a loan, or otherwise interact with our services, we may collect information such as your name, email address, phone number, company name, address, and any additional information you choose to provide.
Automatically Collected Information:
When you visit our website, we may collect information automatically through log files, such as IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and the number of clicks. This information helps us analyze trends, administer the site, track user movements, and gather demographic information. Importantly, this data is not linked to any personally identifiable information.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our offerings
  • Analyze website usage and understand visitor behavior
  • Develop new products, services, and features
  • Communicate with you for customer service, updates, and marketing purposes
  • Send periodic emails related to our services
  • Detect and prevent fraudulent activities

3. Cookies and Tracking Technologies

We use cookies, JavaScript, and other tracking technologies to enhance your experience on our website. These technologies allow us to analyze site traffic, customize content, and display relevant advertisements.

If you prefer to disable cookies, you can do so through your browser settings. Note that disabling cookies may affect certain functionalities on our website.

4. Cookies and Tracking Technologies

We work with third-party advertising partners who may use cookies, JavaScript, or web beacons in their ads displayed on our website. These technologies help measure the effectiveness of their campaigns and personalize ads for you. These third parties may receive your IP address automatically.

Please note that we do not control these third-party cookies, and this Privacy Policy does not cover their practices. For detailed information, refer to each advertising partner’s privacy policy.

5. Social Media Interaction

We interact with users on social media platforms like Facebook, Twitter, Instagram, and YouTube. Any content you post or share on these platforms is subject to the respective platform’s privacy policy. We encourage you to review these policies to understand your rights and obligations regarding any information you make available.

6. Data Protection Rights

We are committed to ensuring that you are fully aware of your data protection rights. You have the right to:

  • Access – Request copies of your personal data. We may charge a nominal fee for this service.
  • Rectification – Request that we correct any inaccurate or incomplete information.
  • Erasure – Request the deletion of your data under certain conditions.
  • Restrict Processing – Request that we restrict the processing of your data in specific circumstances.
  • Object to Processing – Object to our processing of your data, particularly for marketing purposes.
  • Data Portability – Request the transfer of your data to another organization, or directly to you, where feasible.

If you wish to exercise any of these rights, please contact us. We will respond within one month.

7. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal information, please contact us immediately, and we will take prompt action to remove such data from our records.

8. Data Storage and Security

We store your personal information securely on our servers, in secure physical locations, and, where applicable, in cloud infrastructure. Data may be transferred to and stored in locations outside Nigeria, in compliance with this Privacy Policy. We implement industry-standard security measures to protect your data during transfer and storage.

9. Maintaining Accurate Information

Keeping your information accurate and up-to-date is important. Our customers can access their account information by requesting an account statement from their branch manager, marketer, or account specialist. You may also reach out through our official channels, such as by calling us, contacting us on WhatsApp, or through our official Facebook page. If you discover any inaccuracies, please notify us and provide supporting documentation so we can make the necessary updates.

10. Promotional Communications

We may occasionally contact you with promotional offers, products, or services that may interest you. You may opt out of these communications at any time by emailing us at ffmcltd@gmail.com. Opting out will not affect your receipt of essential transactional communications.

11. Privacy Policy Updates

This Privacy Policy may be updated periodically to reflect changes in legal, regulatory, or operational requirements. We will post any revisions to this page, and the updated policy will become effective upon posting. We encourage you to review this page periodically for the latest updates.

12. Contact Us

For questions or additional information about our Privacy Policy, please contact us at ffmcltd@gmail.com or visit our Contact Us page. Your privacy is one of our main priorities, and we are here to assist with any concerns.

All rights reserved. ©2024 FFMCLTD

Contact Us

  • 0912 042 4259, 0803 889 1146, 0912 042 4295,
    0912 042 4323
  •  ffmcltd@gmail.com
  • No. 3, Fidelity Fortune Street, off Summit Road, Asaba, Delta State.

Our Company

Our Services

Resources

Dear Customer, please be advised that Fidelity Fortune and Management Company, its employees, or representatives will never request commissions, personal fees, or additional payments to process your loan applications or inquiries. Loan repayments should only be made to official accounts registered under Fidelity Fortune and Management Company.

Kindly disregard any information not communicated through our official channels or customer care team. The company is not liable for losses or consequences resulting from dealings with individuals falsely claiming to represent us.